1. Tell me how you got involved in your business?
For about two years I had friends and family telling me I needed to try essential oils and how wonderful they are. I thought it was just another pyramid scheme/product being hyped up and I don’t get involved in any of that, so I wrote them all off politely. About a year ago, I got so sick. Probably close to the sickest I’ve ever been, and one of my friends brought me over a bag with 4 bottles of oil and handwritten directions. I thought she was crazy, but I followed the directions, and I am not kidding when I tell you the next day it was like I had never been sick at all. It was then I started to be a believer…but still dragged my feet writing it off to coincidence.
Fastforward about 6 months…my cousin started telling me how life-changing Young Living oils had been for her. She explained the importance of using the Young Living all-natural therapeutic grade vs. the in-store imitations full of perfumes and water, and encouraged me to try it. But, it wasn’t until My third encounter with a random stranger at a massage office, that I decided to take the leap. I was battling insomnia, anxiety, and depression…just going through a really rough time…she put some stress away oil on me and while I didn’t realize it until later that day, I felt better than I had in a long time. I bought my starter kit that day and I’ve been obsessed with them ever since. I sleep great, my mood is much better, I am happy and I feel better. I don’t sell them to make money – I share them because I truly believe they are life-changing.
2. What does a typical day look like as in the like of someone who runs their own business?
I spend a ton of time on my phone. Talking to people and answering questions about oils and blends, and different ways oils can help many different issues; researching new blends and ways people use oils; responding to facebook messages, etc.
The oils speak for themselves. Once people try them, they love them. It’s a matter of getting people to realize it isn’t just another scheme and they truly are life-changing…also battling the stigma associated when people try store-bought oils and swear oils don’t work for them, not realizing only all-natural, pure, therapeutic grade oils have the ultimate wellness effect.
3 What attributes does someone need to have in order to be really successful in this position?
Just be friendly. The main thing about Young Living is you can’t SELL the oils. They sell themselves. What you need is to BELIEVE in the product and want to share your story with others. I don’t sell. I’m not a salesperson type, and I would never be good at that. However, I 100% believe in Young Living, what they stand for, and the products they provide. So, it’s easy for me. Although, I’d be lying if I didn’t say I’m disappointed when people don’t want to try them. Again, not because of the sale, but because I did that for so many years and now I know what I was missing and wish I hadn’t.
4. What are the biggest challenges that someone in this position would face?
There really aren’t any. It can be done part time or full time. You just have to be willing to tell people about your oils.
5. What did you do before you started your business?
My background is Law Enforcement, Security and Investigations. I just attended training for Executive Protection, and am about to get my private investigators license.
6. Please tell us about your business, the products you offer?
All of our products are health and wellness based. We have three main starter kits – essential oils (comes with a diffuser, a bunch of oils, and extras), thieves all natural cleaning kit, and the Ningxia health/antioxidant/energy drink kit.
Essential Oils- Young Living produces the best, most authentic essential oils in the world, providing powerful products for every family and lifestyle, all infused with the life-changing benefits of pure essential oils that can be diffused into the air, absorbed through the skin, ingested, or used in cooking. Many people swear by them to help with aches and pains, chronic diseases, headaches, anxiety/nervousness, stress, allergies, sleep issues, fatigue, and weightloss. There are hundreds of types of oils and blends that can be made for just about any ailment.
Thieves Cleaning Kit- Thieves oil has a starter kit in and of itself. It has incredible cleaning power and an irresistibly spicy scent, and as an important ingredient in a full range of home cleaning and personal care products, from dish soap to toothpaste. Thieves products replace harsh chemicals with pure, therapeutic-grade essential oils and other naturally derived ingredients. When I used to think of “green” cleaning products, my feeling was that they didn’t really CLEAN anything; however, having seen video and personally used thieves cleaning products, I now believe these particular products clean just as well, if not better – and smell better too.
Ningxia-this juice contains wolfberry, which is considered a superfruit with the highest antioxidants of any fruit. 1oz of Ningxia is equal to 34 large onions, 100 oranges, 814 blueberries, 22 medium carrots, 10.85 lbs of spinach, 53.33 lbs of almonds, 59 broccoli florets, 73 medium strawberries, and 93 apples. The wolfberry has antifungal and antibacterial properties and may assist with a wide range of conditions from Hepatitis B to Cervical Cancer. It helps combat premature aging, protect DNA, improves memory, maintains blood pressure and cholesterol, increases energy, fights joint discomfort, strengthens bones and muscles, supports a healthy liver, manages weight, reduces menopause symptoms, supports a healthy pregnancy, promotes bowel regularity and healthy digestion, fights sickness, improves skin, enhances vision, improves quality of sleep and cardiovascular health, and so much more!
7. What is your favorite part about working from home?
Having freedom to spend time with my kids.
8. What can you tell me about your new products or plans for growth?
My only goal is to share how wonderful these products are. I can’t say enough good. It’s not just some of them-it’s all of them.
9. What do you feel is your greatest sales accomplishment and when/why did it happen?
I wouldn’t really say I’ve had a sales accomplishment. The way I see it, I am excited that each and every person that signed up to be a member on my team, has also fallen in love with the products and are as excited to help others as I am. It’s validation that others see what I see and are wanting to compound forces to get oils into every home.
10. How do you balance client expectations versus real expectations? How do you handle it when they are too high?
I honestly haven’t had any issues with this. I think I lucked out in being involved with a product that sells itself. The only struggle I have experienced is that because the products are derived from plants, there are circumstances where natural disasters have created a bottleneck in production and shipping times for some products. Obviously some people are disappointed, but that is a factor beyond human control.
11. Pretend I’m a prospect and give me an example of a pitch of a product or service you are selling.
I truly don’t “pitch” my products. I share my own experiences, which start with my example in #1, where I was horribly sick one day, and miraculously not the next. I also highlight all the benefits of becoming a member. If someone asked for explanation, this is what I would respond:
There are so many benefits to essential oils that many people know nothing about! I’m on a mission to educate everyone about their life changing benefits. I battled with depression, anxiety, and insomnia for many years and I can attest to how they have changed my life. I share them now not as a job, but because I want to help others to see how easily their life can improve too – something people shared with me years before I finally made the leap and tried it…and I regret every day waiting as long as I did. A starter kit includes all the oils and a diffuser, as well as samples of other products, valued at over $500….for only $160!
In addition to all the wellness and feel-good benefits, you also receive the following:
-24% off all future orders
-reduced shipping fees
-free products and credits
-the option to sell oils (and make $50 for each member you sign up, plus commissions)
-access to a number of oil sites where you can find suggestions and get questions answered
-your own personal consultant (me )
And this month only (November), Myself and other leaders teamed up to offer free giveaways every single day for members; I am offering a free bottle of Christmas Spirit oil to anyone who becomes a member this month only; and I have a drawing for a free diffuser (valued at $80) that includes all of my new members in the months of November and December.
Have questions? Please ask! If you would like to become a member and purchasea starter kit, my link is below. I can help guide you through the process. I’m not the salesy type, but I can promise you won’t regret this purchase. It’s literally the best one I’ve ever made!
12. How do you keep up to date on your target market?
Everyone is my target market. I am still learning new ways oils can benefit me and my family every single day.
13. Tell Us about your company, how it started, products you offer.
I answered this in #6, but I will add also that young living has a seed to seal guarantee, guaranteeing their commitment to purity and authenticity, only providing genuine oils, free of synthetic chemicals and of unmatched purity.
14. What is the best seller of your products?
The essential oils dew drop starter kit. It comes with a diffuser, lavender, peppermint vitality, lemon vitality, copaiba vitality, frankincense, thieves vitality, purification, R.C., DiGize, Panaway, and Stressaway essntial oils; aromaglide roller fitment, 10 sample packets, 10 business cards, 10 sample oil bottles, 2 NingXia Red samples, product guide, essential oil magazine, essential edge, and other member resources, valued at over $500….for only $160!!
15. How do you feel your product or services can benefit others?
Young Living essential oils are life-changing. They help with many, many issues. I can only attest to my experiences, which include getting rid of illness, remedying anxiety, depression, and insomnia, improving stress and mood, cleaning my house without harming the animals with chemicals, and making my home smell wonderful! (Like Christmas cookies this time of year)
16. What are some of your favorite questions to ask a potential client or customer?
I love to hear what types of issues are bothering them and then tell them there is actually a solution. I was surprised to hear many people battle with the same issues I did. I never thought there was a solution – but there is!
17. What roll does Social media play in your selling process?
Social media helps me share my experiences broadly, reaching people from many backgrounds and spanning various locations. It also makes communication much easier, and enables resources to be accessed to guide people on how oils can help them, rather than leaving them stranded with a kit they don’t know how to use. We have free classes!
18. How do you handle irate clients/customers?
I haven’t experienced an upset member yet.
19. Whats worse not reaching a goal every month or not having happy customers?
I always want everyone to be happy, of course.
20. If you were a potential client/customer what would you want to hear about your business, products or services.
I like people to know that while it may be a small investment up front, that they will be glad they made the decision to change their life. After the initial kit, there is no obligation to buy or sell (although they will want to!), and by only getting three people to become members, you will have paid for your starter kit, so it could be free! There is nothing better than sharing something you love, wanting to help other people, and getting extra cash in the process, just for doing something you would do on a regular basis anyway. It’s easy and fun!
21. Do you have a website? if so please post it.
22. Do you have photos of products so others can view what you offer?
23. Please tell us anything you feel is important for others to know about your business or services. Feel free to share any information that might would help others decide to join you or purchase from you.
I promise you, taking this leap is well worth it. Don’t waste time feeling crappy for longer than you have to like I did.
24. How can someone contact you if they are interested in a service or product you offer?
25. Is there anything else you would like to add about your business, services or products?
Young Living is not your typical scheming product, hyped up junk. You also cannot compare store bought oils full of chemicals and watered down substance, to authentic oils. Oils that work will not be a couple bucks in the middle of a store. Remember if you want something to be life-changing, the small investment is well worth it.